Return Policy

Returns:

There are no returns on any cards.

Damage Free Items:

Items other than cards may be returned within 30 days of packing statement date.  You must call our Customer Service Department at 1-951- 286-5225 to receive your Return Shipping Number (RSN).  Please enclose your packing slip to receive proper credit.  A restocking fee of 20% or $20.00 (if purchase is less than $100.00)

Items returned for non-satisfaction will be credited the cost of item and tax only. Shipping and other fees are non-refundable.  The item must be in perfect condition.  Any items returned damaged will not be accepted.

Please allow 3-4 weeks for processing.

Damaged Items:

If the items are damaged in shipment you may return the item within 7 days of packing statement date to our Customer Service Department: P.O. Box 78502, Corona, CA 92877. Please call our Customer Service Department at 1-951-286-5225 to receive our Return Shipment Certificate (RSC).

Seasonal or Sale Items: There are no refunds on seasonal or sale items.

Instructions for Returns:

1. Call our Customer Service Department for our Return Shipment Certificate (RSC).
2. Complete our “Return Shipment Certificate” (will be sent via e-mail or fax upon calling Customer Service Department) and place in return box.
3. Package returns are not to be returned in original box or packing as original box may have been weakened with original shipment.
4. Return Shipment Certificate is good for 30 days only, no exceptions.
5. Place your Return Shipping Number on the outside return address area of the box.